Welcome to our Information Hub.
The Hub helps people seeking protection and refugees access updated and accurate information about the international protection process.
All of the videos on this Hub are available in English and Arabic. You can also access subtitles in French and Pashtu.
How to find the subtitles:
On the video, click on the settings cog --> subtitles --> the language of your choice. See image below.
This page answers many questions relating to the International Protection process in Ireland, Including; What happens during the process? What does it mean to be a refugee? What happens when I have status? Read more
If you are an International Protection Applicant who applied for asylum on or after December 3rd 2023, please read for useful information and advice Read more
This page gives an overview of social welfare entitlements for international protection applicants in Ireland. Read more
This page explains what a PPS number and Public service card are. Read more
This page explains what a labour market access permit is, how long it takes to process, how to apply and how to renew. Read more
This page explains what the Medical Card is, who is eligible and how to apply. Read more
This page explains who can apply for family reunification and how the process works. It also explains the join family visa process. Read more
This page gives an overview of the Education system in Ireland for international protection applicants and refugees. Read more
This page contains two maps which set out supports for protection applicants and refugees across Ireland. We aim to keep the maps updated as much as possible. Project in partnership with Irish Refugee Council, Open Doors and other collaborators. Read more