Our Information and Advocacy Service operates via helpline, email, and appointment only.  

The Helpline is open Monday, Tuesday, and Thursday between 10 am-1 pm and 2 pm-4 pm. Helpline number: 00353 (1) 764 5854. 

Please note that this number receives a high number of calls. We may not be able to answer your call immediately.  

Alternatively, please email [email protected]. Emails are triaged on the basis of urgency.  

An in-person appointment can be organized depending on the nature of the advice needed.  

Please note that we do not offer a drop-in service. We are not able to assist people who arrive without an appointment. Only people who are homeless and without accommodation will be supported.

Email Us

Our Ukrainian Language Information Helpline is open Monday to Friday between 10 am-1 pm. To talk to a Ukrainian speaker, please call 00353 (1) 913 1528. Alternatively, contact the Ukraine team via chat (click the little navy blue chat icon on the page here). 

Our Reception, for non-casework calls or other queries, is open Monday to Thursday between 10 am-1 pm and 2 pm-4 pm. To speak to Reception, please call 01 764 5062 or email [email protected]. Please note that this number can also be busy.  

Our Law Centre phone line is open for existing clients on Monday, Wednesday, and Friday between 10 am-1 pm and 2 pm-4 pm. If you are an existing Law Centre client, please call 00353 (1) 764 5061.   

For media inquiries, contact [email protected] and [email protected]