Welcome to our Information Hub

The Information Hub helps people seeking protection and Refugees access updated and accurate information about the International Protection Process.

All of the videos on this Hub are available in English and Arabic. You can also access subtitles in French and Pashtu. On the video, click on the settings cog --> subtitles --> the language of your choice.

New laws governing the asylum process were introduced on June 12th 2026.

Therefore, the rules will be different depending on when you applied for asylum.

Please click on the relevant tile below