Information and Advocacy Service
Information and Advocacy Service
Information and Advocacy Service
Our Information and Advocacy Service offers free and confidential information and advice to international protection applicants and refugees on a variety of topics, including:
- The International Protection Process
- Reception Conditions
- Family Reunification
If you have a query, please call our Helpline:
Our Helpline Number is: 01 7645854
Our Helpline is open Mondays, Tuesdays, and Thursdays, between 10am - 1pm.
Alternatively, you can email info@irishrefugeecouncil.ie
We’ll make an appointment to meet you if we can’t help you by phone or email.
Please be aware, our office is closed to the public on Wednesdays and Fridays.

Irish Refugee Council and New Horizon Partnership
We are working in partnership with New Horizon Refugee Services to provide information support to international protection applicants and refugees residing in Athlone and surrounding areas.