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The Irish Refugee Council launched its 2023 Impact Report today, showcasing, through data and stories, the broad range of work undertaken by the organisation and its impact on people seeking protection and refugees. The organisation implemented new strategies to address challenges posed by increased demand for services, homelessness, disinformation, violence and arson attacks. It won the Charities Institute Ireland Charity of the Year Award and also celebrated over 30 years of impactful work.

Key statistics include:

  • 27,899 incoming calls to our helplines compared to 24,000 calls in 2022 (16.3% increase).
  • 20,890 people received substantial support.  
  • 1,057 homeless people and those at risk of homelessness were supported.
  • 550 people received legal representation on reception conditions issues.
  • 3 cases represented by our Independent Law Centre selected as lead High Court cases in respect of international protection applicants experiencing homelessness.
  • 354 women enrolled for upskilling courses through our Employment programme.  
  • 104 people accommodated through our ‘A Place to Call Home’ programme.
  • 195 young people engaged across groups, projects, and one-to-one support.