Volunteer Administrator/Student Advisor: Education Grants Scheme

Posted On: 13 March 2015

The Irish Refugee Council (IRC) has received funding from the Community Foundation of Ireland (CFI) to provide financial support to young people in the asylum system who wish to continue their education or training beyond secondary school level, and now wishes to appoint a volunteer Administrator/Student Advisor to assist in the running of this scheme.

The Volunteer will be responsible for the day to day management of the Education Grants Scheme. This scheme is overseen by a Voluntary Committee, however the volunteer will report on a daily basis to one of the staff team in the IRC office.

The volunteer position is initially for a period of six months from mid-April 2015, and is expected to require approximately 1 and half days or 3 half-days a week (as appropriate).

Training in relevant aspects of the work will be provided.

This will be an opportunity to gain experience in a responsible role within an organisation with a strong intercultural dimension and which is directly involved in social justice issues.

Role Description

  • Dealing with enquiries about the grants scheme (telephone, email, in person);
  • Sourcing up-to date educational information, and supporting applicants with documentation relating to applications to educational institutions and the scheme;
  • Liaising with relevant staff in educational institutions, where appropriate, and advocating if necessary on behalf of scheme applicants,
  • Managing and following up on applications to the scheme;
  • Supporting those applicants who receive a grant in the practical matters required to commence the course;
  • Managing the day-to-day financial aspect of the grant scheme (payments, receipts, reporting etc.);
  • Reporting to the Voluntary Committee on all aspect of the scheme;
  • Possible travel within Ireland;
  • Day-to-day liaison with the donor and record-keeping/ gathering statistics for reporting purposes; and
  • Other tasks that may arise relating to the administration of the scheme.

Skills and expertise

  • Knowledge of the Irish educational system, particularly post-secondary education;
  • Experience of working in a diverse and multi-cultural environment;
  • Strong interpersonal and communication skills;
  • Fluent in English – competence in other languages an advantage;
  • Flexibility and the ability to work under pressure;
  • Ability to work to work independently and on own initiative, and also as part of a team;
  • Comfortable with MS Office, willing to work with a Customer Relations Management System (Salesforce – training will be supplied).


  • Previous experience of information and advisory work;
  • Understanding of working with vulnerable people and experience of acting as an advocate on their behalf;
  • Experience of data management and managing and reporting on budgets;
  • Knowledge of Irish asylum and immigration law an advantage.

The Volunteer will be based in the Irish Refugee Council offices at 37 Dame Street, Dublin 2.

A weekly time schedule will be agreed, taking account of both the IRC’s and the volunteer’s needs. A small stipend will be provided to cover out of pocket expenses, such as food and travel.

In order to apply for this position, please forward a CV and covering letter, with the names of two referees who can be contacted, to andyjpollak@gmail.com by 5pm on Friday 10 April 2015. Interviews will take place on Monday 20 April. The person appointed will begin work in the first week of May.