Casework Internship with Irish Refugee Council’s Information and Referral Drop-In Service

Posted On: 23 May 2016


The IRC’s Information and Referral Service operates a confidential Drop-In Centre in conjunction with Migrant Rights Centre Ireland, three times a week on Mondays, Tuesdays and Thursdays, as well as an outreach service to locations around the country where asylum seekers live. The Information and Referral Service provides help or guidance to asylum seekers and refugees on a range of issues and operates separately to the IRC’s Independent Law Centre.

Currently, there is an opportunity for two interns to work full-time for six months from mid-June 2016 with the Information and Referral Service.  No previous experience is required but applicants must have a commitment to human rights and to working with and for vulnerable people, some of whom will have experienced severe trauma before arriving in Ireland and/or others who are experiencing difficulties as a result of their experiences in Ireland.  Applicants must therefore be comfortable in working directly with people and committed to learning how to provide support to people in difficult situations.

Full initial training will be provided to successful candidates as well as the opportunity to participate in further training and learning opportunities both within and outside of the IRC during the course of the internship.  Support and supervision is provided throughout the internship by the Information and Referral Service Coordinator.

The Post


  • Assist in providing information and support to asylum seekers and refugees on a range of issues including the asylum application process, Direct Provision accommodation and family reunification
  • Refer asylum seekers and refugees to specialised agencies and services and the IRC Law Centre where appropriate
  • Complete and maintain manual case files and computer case management system
  • Gather information and keep up to date with asylum and immigration issues
  • Participate in IRC team meetings and casework meetings
  • Contribute to the overall work plan of the Information and Referral Service and the Irish Refugee Council

Personal requirements

  • Commitment to the human rights of vulnerable groups
  • Strong interpersonal and communication skills
  • Fluent in English (spoken and written) – competence in other languages, particularly Arabic and French, an advantage;
  • Flexibility and the ability to work under pressure
  • Ability to work well in a team environment
  • Proficiency in MS Office and general computer skills
  • Knowledge of Irish asylum and immigration law an advantage

Hours of work

Full time 25 hours a week. 10 to 4 Monday to Friday (one hour for lunch)


Six months from June 2016 (with two weeks training and induction)

Reports to

Information and Referral Service Co-ordinator


Travel and lunch expenses

Application process

If you are interested, please submit your CV along with a covering letter/email outlining why you want to take up the internship and confirming your availability for six months from mid-June 1016.

The deadline for applications is Monday, 6th June 2016.  Interviews of those shortlisted are expected to take place during the week of 13th June 2016.

Applications should be submitted to: with Casework Internship Application in the subject line.