Information and Advocacy Service

Our Information and Advocacy team can offer free and confidential information and advice to International Protection applicants and people from a refugee background on a variety of topics, including:  

• The Asylum process

• Direct Provision 

• Family Reunification

If you have a query, please call our Helpline

01 7645854 

Mondays, Tuesdays and Thursdays

10am - 1pm and 2pm - 4pm

Alternatively, you can email [email protected] and we will respond to your query as soon as possible. 

If you wish to speak to a caseworker in-person, appointments can be organised for Mondays, Tuesdays and Thursdays. Please be aware, our office is closed to the public on Wednesdays and Fridays. If you have an urgent query on those days, please call our Reception on 01 764 5062

Our Information and Advocacy service is supported by the Scheme to Support National Organisations which is funded by the Government of Ireland through the Department of Rural and Community Development.